Brickell Cosmetic Center requires a minimum of 24 hours’ notice to cancel
or reschedule a visit. BeautyPassport members are ONLY allowed to cancel 3
hours before the appointment time. Cancellations or reschedule requests MUST
be submitted by email at [email protected].
We appreciate your cooperation with this matter and your understanding of
how last-minute cancellations or ‘no shows’ restrict us from providing
other clients with appointments while it costs both money and resources.
To avoid this, Brickell Cosmetic Center reserves the right to collect
credit card information upon the time of scheduling, and may charge you for the
cost of treatment, upon any missed services due to insufficient
cancellation notice. 'No shows' will automatically be deducted from your
*Young Children/Pets Policy*
Brickell Cosmetic Center does not allow children under the age of 12 to
accompany their parents/guardians to their appointments due to liability
reasons. We kindly request that you make arrangements for your young
children before your appointment. Teenagers between the ages of 13 – 17 years
old must have a signed consent from an adult above the age of 18 years to
receive any treatment.
We love animals. Unfortunately, our pets’ policy does not allow you to
bring your pets inside the building with the exception of service pets.
Customers are asked to be on time for their appointment. Many treatments
require a signed consent or medical record form to be completed, so please
arrive at least 10 minutes before the start of your appointment to complete
your forms, so it does not cut into your treatment time. Customers arriving
late WILL NOT get an extension on the services being provided and will be
charged the entire cost of service. If a customer is more than 10 minutes
late for a scheduled visit and there is not enough staff available, or
time, then the appointment may be canceled at Brickell Cosmetic Center’s
Conversely, if you are on time for your appointment and Brickell Cosmetic
Center & Spa is running behind, we guarantee that you will receive the
entire length of treatment and service time. We appreciate your patience
with this, as sometimes we do run up to 15 minutes behind due to daily
inconvenience. If we run over 15 minutes late, we will offer a complimentary
service, but it is our commitment to always provide you with the intended
service and treatment time.